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Use your customer’s reviews for bringing more customers!
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How it works
How it works
Customer visits your hotel
As you’re used to.
We ask your customer for review for you
So you don't have to.
And it will immediately appear on your website
So that the review will attract more potential customers.
Increase the number of reviews on your website
Respond to the negative ones.
And thank them for the positive ones!
Harness authentic customer reviews to captivate prospects, boost credibility, and drive new business growth.
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Gather all your customers’ feedback in one place
and turn their voices into your growth engine.
All Your Feedback in One Place
Positive or negative—you’ll see it all, so you’re always in the know.
Instant alerts on negative review
Empowering you to respond quickly.
Showcase on your site
And win over more undecided customers!
Save time on managing reviews
Save time on managing reviews
Reply automation
No time for responding on Google reviews? RateMat learns your communication style based on previous replies and does it for you.
Weekly review overview
Every week you get email update on what are your customers telling about your business and what to improve.
Simple solution
FAQ
See every review in your Dashboard as soon as you log in—and get instant email (or SMS) alerts so you never miss any feedback, positive or negative.
Absolutely—invite as many team members as you need for full collaboration.
No problem! Our video tutorials will guide you every step of the way.
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